Who we are

Our website address is: https://northernitsolutions.ca.  this is also aliased to https://northernit.ca

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Website and App Privacy Policy

Effective Date: Aug 28th, 2025
Last Updated: Aug 28th, 2025

Northern IT Solutions Inc. (“we”, “our”, or “us”) is committed to protecting the privacy of our community members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) designed to support community engagement and access to services.

  1. Information We Collect

When you use our App, we may collect the following types of information:

  1. Personal Information
  • Full name, contact details (email, phone number)
  • Demographic details (age, gender, address)
  • Identification numbers (if required for scheme applications)
  • Login credentials (if account-based access is used)
  1. Usage Information
  • App usage data (features accessed, time spent)
  • Device information (model, OS version, unique identifiers)
  • Location data (if enabled and necessary for service eligibility)
  1. Application Data
  • Information submitted through service and scheme applications
  • Uploaded documents and forms
  • Status and history of applications
  1. How We Use Your Information

We use the collected information to:

  • Register and authenticate community members
  • Provide access to relevant community information
  • Enable and automate applications for schemes and services
  • Track application status and history
  • Improve app functionality and user experience
  • Communicate updates, notifications, and support
  1. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Government or community service agencies (for processing applications)
  • Technology partners (for hosting, analytics, and support)
  • Legal authorities (if required by law)

All third-party partners are bound by confidentiality and data protection agreements.

  1. Data Security

We implement industry-standard security measures to protect your data. These include encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure.

  1. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us.

  1. Children’s Privacy

This App is intended for use by individuals aged 13 and above. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly.

  1. Your Rights

You may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Request a copy of your data

To exercise these rights, please contact us at the email below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted within the App and on our website, with the updated date indicated.

  1. Contact Us

If you have any questions or concerns, please contact:

Northern IT Solutions Inc.
Email: northernit@lheidli.ca

Website: https://www.nothernitsolutions.ca