Privacy Policy

Effective Date: Aug 28th, 2025
Last Updated: Aug 28th, 2025

Northern IT Solutions Inc. (“we”, “our”, or “us”) is committed to protecting the privacy of our community members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) designed to support community engagement and access to services.

  1. Information We Collect

When you use our Webiste or  App, we may collect the following types of information:

  1. Personal Information
  • Full name, contact details (email, phone number)
  • Demographic details (age, gender, address)
  • Identification numbers (if required for scheme applications)
  • Login credentials (if account-based access is used)
  1. Usage Information
  • App usage data (features accessed, time spent)
  • Device information (model, OS version, unique identifiers)
  • Location data (if enabled and necessary for service eligibility)
  1. Application Data
  • Information submitted through service and scheme applications
  • Uploaded documents and forms
  • Status and history of applications
  1. How We Use Your Information

We use the collected information to:

  • Register and authenticate community members
  • Provide access to relevant community information
  • Enable and automate applications for schemes and services
  • Track application status and history
  • Improve app functionality and user experience
  • Communicate updates, notifications, and support
  1. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Government or community service agencies (for processing applications)
  • Technology partners (for hosting, analytics, and support)
  • Legal authorities (if required by law)

All third-party partners are bound by confidentiality and data protection agreements.

  1. Data Security

We implement industry-standard security measures to protect your data. These include encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure.

  1. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us.

  1. Children’s Privacy

This App is intended for use by individuals aged 13 and above. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly.

  1. Your Rights

You may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Request a copy of your data

To exercise these rights, please contact us at the email below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted within the App and on our website, with the updated date indicated.

  1. Contact Us

If you have any questions or concerns, please contact:

Northern IT Solutions Inc.
Email: info@northernit.ca

Website: https://www.nothernitsolutions.ca